Delete your Withkin account

You can request deletion of your Withkin account and associated data at any time. This page explains how, what gets removed, and what (if anything) is kept.

How to request deletion

Email us from the address on your Withkin account. We use the sender address to confirm you own the account — requests from other addresses will be declined.

We confirm receipt within 3 business days and complete the deletion within 30 days. You'll get an email from us when it's done.

What gets deleted

• Your profile (name, email, avatar)
• Wins you authored
• Journal entries you wrote (journals are private to you)
• Photos you uploaded
• Goals you created and your check-in history
• Your membership in any family you belong to
• Authentication credentials (email + password hash)

What may be kept, and why

• Wins other family members wrote about you. These are part of another person's record of their own family. We remove your name from them (they display as "a family member") but we do not delete someone else's content without their request.
• Aggregate, non-identifying analytics. Event counts like "a win was logged" with no user identifier attached are retained for product analytics.
• Encrypted backups. Automated database backups roll off on a 30-day cycle. Your data is purged from backups no later than 30 days after the deletion completes.
• Records we're legally required to keep (e.g. payment records, if you were a paying subscriber). We retain only the minimum required by applicable law and only for the required period.

In-app deletion (coming soon)

We're building a "Delete my account" button into Withkin's Settings screen. Until it ships, the email request above is the way. The result is the same either way.

Cancelling a subscription is different

Cancelling a subscription doesn't delete your account — it just stops billing and moves you back to the free tier. Manage subscriptions in Google Play → Payments & subscriptions or App Store → Subscriptions. To delete your account, follow the email steps above.

Questions

Any questions about this process, email privacy@withkin.family. For the full privacy policy, see withkin.family/privacy.